Mental Health Expert Panel (170+)

OpenAI Improves ChatGPT Mental Health Responses with Expert Collaboration

OpenAI worked with over 170 mental health experts to enhance ChatGPT's handling of sensitive conversations involving distress. The update improves the model's ability to recognize emotional distress, respond with empathy, and direct users to real-world support resources. OpenAI reports a reduction in unsafe responses of up to 80% as a result of these changes.