MIT Media Lab
mit-media-lab-c2189e03·2 events·first seen 28d agoAliases: MIT Media Lab
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Early methods for studying affective use and emotional well-being on ChatGPT
OpenAI and MIT Media Lab have published a collaborative research study examining how users engage with ChatGPT in emotionally significant ways and the implications for user well-being. The work represents an early methodological effort to measure and understand affective use patterns on large-scale conversational AI systems. This falls within OpenAI's broader safety and responsible deployment research agenda.
Anthropic Study: Affective Conversations Comprise 2.9% of Claude.ai Usage
Anthropic published a large-scale analysis of how users engage with Claude for emotional support, advice, and companionship, drawing on 131,484 affective conversations identified from ~4.5 million Claude.ai Free and Pro interactions. Key findings: only 2.9% of conversations are affective in nature, companionship and roleplay combined account for under 0.5%, and user sentiment generally becomes more positive over the course of coaching and counseling exchanges. The study used Anthropic's privacy-preserving Clio analysis tool and aligns with similar low-rate findings from OpenAI and MIT Media Lab research on ChatGPT. Anthropic frames this as part of its safety mission to understand and mitigate potential harms from AI emotional engagement, including unhealthy attachment and emotional exploitation.