WildChat

Study of security and privacy prompts in the wild reveals LLM response quality gaps and inconsistency

Researchers analyzed 14,727 security and privacy (S&P) prompts drawn from WildChat's 3.2M real user-LLM conversations, categorizing them into nine topic areas and evaluating response quality across 270 advice-seeking prompts. Commercial models substantially outperformed open-weight models (GPT achieving 98% 'good enough' responses vs. Llama 4 at 47%), but even high-performing commercial models showed inconsistent responses across repeated runs of the same prompt. The study is the first to analyze real user S&P queries to LLMs rather than expert-authored test sets, surfacing both a capability gap and a reliability concern.